Privacy Policy
Last updated: July 1, 2026
Final Factor AI ("we", "us", or "our") respects your privacy. This policy explains what information we collect when you use our document intelligence platform, how we use it, and the choices you have.
Information we collect
We collect information you provide directly, such as your name, email address, company name, billing details, and documents you upload for processing.
We also collect technical data automatically when you use the service, including IP address, browser type, device information, usage logs, and cookies or similar technologies.
Account and profile information
Uploaded documents and extracted results
Payment and subscription details (processed by our payment provider)
Support communications and feedback
Usage, performance, and diagnostic data
How we use your information
We use the information we collect to:
Provide, operate, and improve the Final Factor AI platform
Process documents and deliver analysis, summaries, and exports
Authenticate users and secure accounts
Send service-related communications and respond to support requests
Process payments and manage subscriptions
Monitor usage, prevent abuse, and comply with legal obligations
Document processing
Documents you upload are processed to provide the features you request. Unless you choose to retain them, uploaded files and derived outputs may be automatically deleted after processing according to your plan retention settings.
We do not use your private document content to train general-purpose AI models without your explicit consent.
How we share information
We do not sell your personal information. We may share information with trusted service providers who help us operate the platform, such as cloud hosting, payment processing, analytics, and customer support tools. These providers are contractually required to protect your data.
We may also disclose information if required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets.
Data security
We use administrative, technical, and organizational safeguards designed to protect your information, including encryption in transit and at rest, access controls, and isolated processing environments.
No method of transmission or storage is completely secure. Please use a strong password and notify us promptly if you suspect unauthorized access to your account.
Data retention
We retain account information for as long as your account is active and as needed to provide the service. Document retention periods depend on your subscription plan and workspace settings.
You may request deletion of your account and associated data, subject to legal or contractual retention requirements.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or export your personal information, and to object to certain processing.
To exercise these rights, contact us at privacy@finalfactor.ai. We will respond within the timeframe required by applicable law.
International transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border data transfers.
Children
Final Factor AI is not intended for children under 16, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Material changes may also be communicated by email or in-product notice.
Contact us
If you have questions about this Privacy Policy or our data practices, contact us at privacy@finalfactor.ai.